Terms of engagement, and what happens to your data

Who you are contracting with

All engagements are provided by TLDR COACHING LLC, a limited liability company registered in New York, trading as Sam Hirbod. References to “I” or “me” on this site mean TLDR Coaching LLC.

Independence

TLDR Coaching LLC is an independent practice. It is not affiliated with, sponsored by, endorsed by, or acting on behalf of HubSpot, Inc., or any other employer, client, or partner named on this site. Employment history, awards, and internal recognition are described here as professional background only, and confer no endorsement of these services by any third party. Views expressed on this site are my own.

No confidential information belonging to any employer or client is used in, or offered as part of, these engagements.

Fees

• Scoping Session — $450, invoiced and payable in advance of the session. One 60-minute session plus a written one-page Scoping Memo delivered within 48 hours.
• 90-Day Execution Engagement — $9,000 total, billed $3,000 monthly across three months. Twelve weekly working sessions at $750, plus work drafted between them.
• Revenue Operations Advisory — monthly retainer from $3,000, billed monthly in advance. Scope is fixed in writing before the first invoice.
• Standing Advisory — $1,500 per month, available to engagement alumni only. Two working sessions per month at the $750 rate, plus asynchronous access.

All fees are in US dollars and exclude any applicable sales or use tax. All engagements are invoiced directly; there is no online checkout. Invoices are due on receipt unless agreed otherwise in writing.

The Scoping Session credit

The $450 Scoping Session fee is credited in full against the first invoice of a 90-Day Execution Engagement or Revenue Operations Advisory engagement that begins within 12 months of the session. The credit is single-use, is not transferable, has no cash value, and is not redeemable against Standing Advisory, which is available only to engagement alumni. The Scoping Memo is yours to keep whether or not an engagement follows.

Cancellation and notice

90-Day Execution Engagement. Either party may end the engagement on 30 days’ written notice. Fees already invoiced for the current month are not refunded; no further months are invoiced after the notice period ends. All work produced to that point is handed over.

Revenue Operations Advisory and Standing Advisory. Either party may end the arrangement on 30 days’ written notice. The current month is not refunded.

Scoping Session. Refundable in full if cancelled more than 48 hours before the scheduled time. Inside 48 hours it may be rescheduled once at no charge.

Missed sessions. A session cancelled with less than 24 hours’ notice is treated as delivered. Cancelled earlier, it is rescheduled within the engagement term.

What is and is not promised

These engagements deliver defined artifacts: a written audit, working sessions, workflows built or specified, and a documented handoff. They do not guarantee any business, financial, employment, or personal outcome. Results described elsewhere on this site are prior outcomes for other people in other circumstances, and are not a prediction of yours.

This work is not therapy, counselling, psychological treatment, medical advice, legal advice, tax advice, or investment advice, and is not a substitute for any of them.

Confidentiality

Anything you tell me about your business, your team, or yourself, whether in an enquiry, a session, or a document, is treated as confidential and is not disclosed to a third party without your written consent, except where disclosure is required by law.

Nothing you share is used as a named example, case study, or testimonial without your explicit written permission. Work products created for you are yours to keep, use, and adapt.

Mind & Mechanism

Mind & Mechanism is a joint program run with Danny Liu, PsyD, a licensed clinical psychologist practising independently in Manhattan. Each practitioner contracts with you separately, bills you separately at their own rates, and retains their own fees in full. There is no fee sharing, referral fee, commission, or revenue split of any kind between us.

The psychological track is provided by Dr. Liu under his own practice, his own terms, and his own professional licence. My work within that program is the same non-clinical execution work described on this site. Working with me directly, through TLDR Coaching LLC, does not involve the psychological track at all.

Privacy

What is collected. The enquiry form on this site collects your name, email address, optionally your role and company, which engagement you are asking about, and whatever you choose to write in the free-text field. Nothing else is collected. This site sets no analytics, advertising, or tracking cookies.

How it is processed. Form submissions are handled by Netlify, which hosts this site, and are delivered to me by email. Netlify acts as a processor and stores submissions on its infrastructure. Web fonts are served by Google Fonts, which receives your IP address as part of that request.

Why. Your submission is used solely to reply to your enquiry and, if we go on to work together, to run that engagement. It is never sold, rented, or shared for marketing, and you are not added to any mailing list.

How long. Enquiries that do not lead to an engagement are deleted within 24 months. Records relating to an engagement are kept as long as needed for tax and accounting purposes, then deleted.

Your rights. You can ask for a copy of what is held about you, ask for it to be corrected, or ask for it to be deleted, at any time and at no cost. Send the request through the enquiry form and it will be actioned within 30 days. If you are in the UK or EEA, you also have the right to complain to your local data protection authority.

Please do not send sensitive personal data, credentials, or third-party confidential information through the form.

Governing law

These terms are governed by the laws of the State of New York, and any dispute arising from them is subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York.